AI customer service assistant
Public support assistant with knowledge base, escalation path, and contact capture.
Browse ARRIX products: software, platforms and equipment — quote-first, serving clients worldwide.
Public support assistant with knowledge base, escalation path, and contact capture.
Document upload, extraction, review queue, summary, and approval workflow.
AI use policy, risk register, approval controls, data handling rules, and staff guidance.
Secure knowledge assistant over approved documents, FAQs, policies, and internal procedures.
Lead capture, qualification questions, score, recommended next step, and staff notification.
Access controls, data boundaries, prompt safety rules, logging, backups, and human approval for sensitive actions.

Executive workshops, process mapping, AI opportunity scoring, recommended service package, budget range, roadmap, and proposal brief.
One governed workflow with intake, routing, AI assistance, approval, and reporting.
Booking calendar, availability rules, confirmations, reminders, and admin schedule view.
Discovery, an approved numbering and routing plan, configured voice platform, user setup, test evidence, administrator guidance, and support transition.
Secure login, intake, document upload, status tracking, and staff review dashboard.

Managed cloud, Microsoft 365, VPN, backup, server, patching, firewall, monitoring, and ITIL-based support plan.
Interaction and queue plan, configured contact-center platform, IVR and routing, agent setup and training, service-level reporting, and support transition.
Customer or operational workflow with records, status tracking, notifications, and admin controls.

Hosted AI support assistant for website, WhatsApp, email, FAQ automation, ticket routing, escalation, and analytics.
Security readiness review, access controls, backup plan, policy baseline, and risk dashboard.
KPI dashboard with data import, charts, filters, and executive summary.
Industry-specific assistant with approved knowledge, guided intake, escalation, and safety controls.
Catalog, cart, checkout, payment, order records, and customer confirmation.
Invoice/payment records, expense categories, reporting, and export-ready summaries.
Premium homepage, core service pages, lead capture, analytics, SEO basics, and conversion-focused calls to action.
Demand forecasting, risk scoring, anomaly detection, segmentation, financial forecasting, inventory optimization, and executive analytics dashboards.
Two coordinated AI assistants with one workflow, human approval gates, logs, and staff dashboard.
Donation path, donor records, grant/project records, beneficiary intake, and impact dashboard.
Sales entry, product list, payment status, daily reports, and staff access.
A managed monthly social-commerce service for small stores and product businesses: campaign plan, branded product content, promotional calendar, and performance reporting.

Approval-based content calendar, captions, hashtag drafts, brand voice, analytics, and lead routing for LinkedIn, Facebook, Instagram, X, YouTube, TikTok, and WhatsApp Business.
Campaign calendar, content workflow, lead capture, posting support, and performance dashboard.
Account signup, plans, subscription payment path, user dashboard, and admin controls.
Course pages, enrollment, learner progress, certificate tracking, and admin dashboard.
Course catalog, enrollment, lessons, learner progress, certificate tracking, and admin dashboard.
Cloud-hosted business applications delivered as a managed subscription, with ARRIX handling release management, hosting, access configuration and service operations.
A managed application, integration and API environment for customers building, deploying and scaling digital products without operating the underlying runtime stack.
Secure compute, storage, networking and virtualized infrastructure designed for public-cloud, private-cloud or hybrid workloads.
Ongoing hosting, reliability engineering, observability, backup, patching and cloud-cost governance for ARRIX-built or customer-owned workloads.

Design and implementation of trusted data pipelines, integration layers and governed data stores that make operational data usable across analytics, automation and AI.

Dashboards, performance models and analytical applications that convert governed data into operational and executive decisions.
Machine-learning solutions that forecast, classify, detect anomalies, recommend actions or optimize decisions using validated data and measurable performance criteria.
Enterprise generative-AI applications for content, search, summarization, drafting and knowledge assistance, engineered with retrieval, evaluation and human oversight.
Task-oriented agents that reason over approved knowledge, use governed tools and coordinate multi-step business workflows under explicit permissions and oversight.
Capture, classify, extract, validate and route information from forms, invoices, contracts, claims and operational documents.
Vision and speech systems for inspection, recognition, transcription, monitoring and edge-based inference in operational environments.

Governance, lifecycle controls and operational tooling for responsibly deploying, monitoring and retiring AI models and AI-enabled applications.
Responsive web applications and secure portals for public services, customers, employees, partners and operational workflows.
Transaction-ready commerce platforms for selling products, services, subscriptions and configurable solutions through catalog, quote and checkout journeys.
Native or cross-platform mobile applications for commerce, field work, service delivery, communications and customer engagement.
Controlled desktop, kiosk or offline applications for specialized workflows, secure workstations, industrial environments and intermittent connectivity.
Modernization of legacy applications and manual processes through APIs, service decomposition, workflow automation and phased migration.
Independent product design and quality engineering that improves usability, accessibility, reliability, security and release confidence.
A configurable point-of-sale platform for retail, pharmacy, hospitality, automotive, service and small healthcare locations, with inventory and payment options.
A customer, lead, sales and service platform that provides a single commercial workspace from prospecting through retention.
An employee-lifecycle platform for recruitment, onboarding, records, time, payroll, performance, learning and workforce analytics.
An accounting and financial management platform for ledgers, receivables, payables, cash, assets, budgets, reporting and controlled financial close.
A governed document and records platform for capture, classification, search, workflow, retention, collaboration and electronic approval.
A supply-chain application for demand, sourcing, procurement, suppliers, orders, logistics and performance visibility.
A barcode- and location-aware platform for stock, warehouse movements, assets, service parts and replenishment.
A project and portfolio platform for intake, planning, schedules, resources, budgets, delivery controls, monitoring and closure.
A secure board and committee workspace for meetings, agendas, papers, minutes, decisions, voting, signatures and governance calendars.
A revenue platform for fees, licenses, permits, parking, markets, land rates, fines, services and other public or commercial collections.
A governance, risk and compliance workspace for audit planning, controls, risks, evidence, findings, remediation and management reporting.
A research and data-collection platform for surveys, interviews, fieldwork, panels, analytics, benchmarks and controlled reporting.
A multi-channel communications platform for USSD sessions, bulk and transactional messaging, alerts, campaigns and two-way service workflows.
An investment-operations platform for portfolios, capital, cash, transactions, valuations, mandates, controls and performance reporting.
A controlled election-administration platform for voter-service workflows, election-event logistics, controlled tally intake, result publication and stakeholder communications. It is not represented as an internet-voting product by default.
An operations platform for traffic incidents, parking, permits, sensors, cameras, enforcement workflows and urban-service visibility.
Commercial-grade laptops, desktops, workstations and accessories sourced from approved manufacturers and configured for business use.
Enterprise compute, storage and accelerator platforms for business applications, virtualization, data platforms, AI and high-performance workloads.
Routers, switches, access points, controllers, transceivers and connectivity equipment for secure business networks.
Security gateways, hardware security modules, authentication devices and related appliances for network, data and identity protection.
Physical infrastructure for housing, powering, cooling and connecting IT and network equipment in data rooms and data centers.
Transaction hardware for checkout, labeling, receipt generation, inventory capture and customer payment workflows.
IP phones, conference devices, headsets, session-border equipment and collaboration-room hardware for business communications.
Video surveillance, access control, visitor management and biometric systems designed with documented security and privacy boundaries.
Sensors, gateways, industrial computers and embedded components for connected operations, monitoring, automation and edge intelligence.
Components, printed-circuit solutions, test instruments and automation hardware for prototyping, maintenance and production environments.
Managed contact-centre service for inbound and outbound customer interaction across support, sales and service-desk operations: call-flow and queue design, agent configuration, skills-based routing, reporting, escalation rules and operating procedures. Distinct from APP-13 (messaging channels) and A
Independent, continuous quality assurance for software and AI systems: test strategy, functional and regression coverage, automation, performance and security verification, delivered as a managed service with evidence the business can read.
Machine-learning model training run as a managed engagement: task framing, training-data preparation, supervised runs with tracked experiments, evaluation against an agreed baseline, and handover of the trained model with its full training record.
Independent testing of machine-learning models before and after deployment: accuracy against holdout data, robustness under drift and adversarial input, bias and fairness measurement, and behavioural verification of generative systems - reported as evidence a decision-maker can act on.
The data groundwork every model and dashboard depends on, run as a managed service: locating and acquiring the right data, lawful-basis checks, de-duplication, standardisation, labelling coordination and quality measurement - delivered as documented, model-ready datasets.
Every seller on the Tec-VMall is verified before listing, every claim is checked, and every dispute is handled by a named person. Interested in selling through the marketplace? Contact ARRIX to begin verification.